return_policy

Return Policy

Thank you for shopping at BRANDACART Co., LTD. We value your satisfaction and want to ensure a hassle-free experience with our products. If you are not entirely satisfied with your purchase, we're here to help.

Returns

• You have  4 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

• If you need to exchange an item for a different size or color, please contact us. You will be responsible for any price difference, and additional shipping costs may apply.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at info@brandacart.com.
2780-289 Matsuzaki, Takuma-cho, Mitoyo City, Kagawa Prefecture 769-1102
+81875-23-7997